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FAQS
What are your opening hours?
Our pharmacy is typically open Monday–Friday 9 am–5 pm and Saturday 9 am-3 pm, closed on Sundays and public holidays.
Do you offer home delivery—and what areas do you cover?
Yes, we deliver prescriptions to your door. Please contact us to confirm if we cover your suburb.
How can I order repeat prescriptions?
You can reorder by phone, , or by WhatsApp—just let us know which medications you need.
Which medical aids do you process claims for?
We process claims for most major medical schemes. Check with us to confirm your specific provider.
Do you provide COVID-19 and flu vaccinations?
Yes, we offer both COVID-19 boosters and seasonal flu shots. Book in-store or give us a call.
Can I get blood-pressure, blood-sugar or cholesterol testing in-store?
Absolutely—walk in or book a private consultation for on-the-spot results..
How do I transfer my prescription from another pharmacy?
Simply provide your existing prescription details or authorise an electronic transfer; we’ll handle the rest.
What should I do if my medication is out of stock?
We’ll order it as soon as possible or suggest an equivalent alternative—call ahead to check availability.
Do you stock vegetarian, halal or sugar-free supplements?
Yes, we carry a variety of specialty supplements. Contact us for details on brands and formulations.
How do I sign up for your chronic-medication dispensing program?
Pop in with your medical details and prescription; we’ll enrol you for automatic monthly refills.
Can you advise on over-the-counter pain relief and cold remedies?
Certainly - our pharmacist will recommend the most suitable options based on your symptoms.
What personal care and wellness products do you carry?
We stock vitamins, skincare, baby care, and hygiene essentials from top brands.
How do you ensure the quality and authenticity of your medicines?
All medicines are sourced from licensed wholesalers and stored under strict temperature and safety controls.
Is there a consultation fee for private health screenings?
A small fee applies for private services; please enquire in-store for current rates.
How do I update my contact details or medical-aid information?
Just call us, email, or visit in person, and we’ll update your records on the spot.
